Discover comprehensive answers to your most frequently asked questions. A complete guide to help you find information quickly and efficiently, enhance your knowledge, and resolve your inquiries.
After your order has shipped, you will receive a message containing the tracking number. You can enter this number on the "Track Order" page on our website or contact the shipping company to check the shipment status.
Delivery usually takes 2 to 5 business days within the Kingdom, and the duration may vary depending on the city or order volume.
Yes, returns or exchanges are accepted within 14 days of receiving the order (subject to terms and conditions). The product must be unused and in its original condition.
We apologize for that! Please contact us immediately via customer service or WhatsApp, sending a picture of the product, and the problem will be resolved and you will be compensated free of charge.
We offer several payment options, such as:
Visa – Mastercard – Apple Pay – Google Pay – Mada – Tabby – Tamara – American Express.
Yes, all prices displayed on the website include VAT unless otherwise stated.
Yes, you can modify or cancel your order before it ships . Once shipped, you cannot cancel, but you can request a return upon receiving the product.