Last Updated: 01/2026
At AMDAD Express, we are committed to protecting the privacy of our users and building a relationship based on transparency and trust. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers of our website: www.amdadexpress.com
AMDAD Express operates as an online store specializing in the sale and supply of products, as well as industrial and commercial solutions. We provide our services to customers within the Kingdom of Saudi Arabia and other countries as outlined in our approved Shipping Policy.
Information We Collect
1. Personal Information
Such as full name, company name (if applicable), email address, phone number, and billing and shipping addresses.
2. Technical Information
Such as IP address, browser type, operating system, and browsing activity on the website. This information is collected to improve user experience and ensure website security.
3. Financial Information
All payment transactions are processed through secure and approved electronic payment gateways. We do not store any credit or debit card details on our servers.
How We Use the Information
We use the collected information for the following purposes: processing orders and fulfilling shipping and delivery operations, communicating with customers and providing customer support and after-sales service, improving website performance and user experience, and sending promotional offers or updates (with customer consent and the option to unsubscribe at any time).
Information Sharing
We do not sell, rent, or trade customers’ personal information. Some data may be shared only with trusted third parties, such as shipping and delivery companies and electronic payment service providers. This sharing is conducted in compliance with data protection standards, and these parties are obligated to maintain the confidentiality of the information and use it solely for service-related purposes.
Data Security
We implement appropriate technical and organizational security measures to protect user data, including the use of SSL encryption, to prevent unauthorized access, alteration, or unlawful disclosure of information.
User Rights
You have the right to access your personal data, request correction or updating of your information, and request deletion of your data unless retention is required for legal or operational purposes. For any privacy-related requests or inquiries, you may contact us at privacy@amdadexpress.com. You may also contact us through the “Contact Us” page available on the website.
Privacy Policy Updates
We may update this Privacy Policy from time to time to comply with legal or operational requirements. Any changes will be published on this page with an updated revision date.